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Privacy Policy

Welcome to our website "storiesofitaly.com".

Please read our privacy policy carefully, as it applies each time you access the web siteand decide to navigate through it and use its services, regardless of whether or not youpurchase products. This privacy policy provides you with all information that are useful for understandinghow we collect and use your data and which are yours rights, in accordance with thelaws and regulations in force concerning data protection.



The Data Controller is Stories of Italy which is headquartered at
via San Francesco d’Assisi, 15, 20122 – Milano, Italy.


For any further information on the processing of personal data or to exercise yourrights, you can contact us:

by sending a written request to:
Stories of Italy,
Via San Francesco d’Assisi 15,
20122 Milano, Italia

by email at: customercare@storiesofitaly.com

by phone at: +39 02 8728 7761


A personal data is any information relating to an identified or identifiable naturalperson; an identifiable natural person is one who can be identified, directly or indirectly,in particular by reference to an identifier such as, for example, a name, an identificationnumber, location data or an online identifier.With processing we mean any operation which is performed on personal data, whetheror not by automated means, such as, for example, the collection, recording,organisation, structuring, storage, consultation, erasure or destruction.


Your personal data is processed using primarily electronic and telematic means by Stories of Italy and by other parties who, having been appropriately selected for theirreliability and expertise, perform operations which are instrumental to pursuingpurposes that are strictly related to use of the web site, its services and to thepurchasing of products through the web site.In general, the data is processed to perform the following services, which are availableby accessing our site:


While browsing the website, we collect information about your IP address andanonymous data that are used only for statistical and analytical purposes, to evaluatethe functioning of our website and improve navigation quality and experience.The legal basis for the processing of the above-mentioned personal data is a legitimateinterest of the Data Controller.


The registration form asks you to enter the following personal data: social title, firstname, last name, email and password. The registration form allows us to provide you the services requested and to fulfil pre-contractual or contractual obligations. The registration will take place only if you haveread this privacy policy and you have selected the appropriate flag when theregistration request is sent.The provision of your personal data is voluntary, but any refusal to provide us such datawill carry with the impossibility to process the request.The legal basis for the processing of the above-mentioned personal data is yourconsent.


Browsing within the Reserved Area allows you to access your profile and enteradditional information, such as your address or telephone number.Through the Reserved Area, you can also view your orders and credit notes or makepurchases. In this latter case, we will ask you to enter information about the paymentmethod (including information about credit/debit card). We will not store or collect yourpayment card details. That information is provided directly to our third-party paymentprocessors whose use of your personal information is governed by their privacy policy. The provision of your personal data is voluntary, but any refusal to provide us such datawill carry with the impossibility to process the request.The legal basis for the processing of the above-mentioned personal data is yourconsent.


Our website also allows to make purchases as visitor (without registration step). In thiscase you will required to enter the following personal data: social title, first name, lastname, email, address and telephone number, as well as the payment method (includinginformation about credit/debit card). We will not store or collect your payment carddetails. That information is provided directly to our third-party payment processorswhose use of your personal information is governed by their privacy policy. The provision of your personal data is voluntary, but any refusal to provide us such datawill carry with the impossibility to process the request.The legal basis for the processing of the above-mentioned personal data is yourconsent.


The contact us form asks you to enter the email and the message.The contact us form allows us to provide you the information you may request aboutour products and services. The provision of your personal data is voluntary, but any refusal to provide us such datawill carry with the impossibility to process the request.The legal basis for the processing of the above-mentioned personal data is yourconsent.


The subscribe to our newsletter service can be done by entering your email address.This service allows us to submit you personalised offers related to our products andservices. If you no longer wish to receive our news and promotions, you can easilyunsubscribe from this service via the unsubscribe link in each newsletter.The provision of your personal data is voluntary, but any refusal to provide us such datawill carry with the impossibility to process the request.The legal basis for the processing of the above-mentioned personal data is yourconsent We inform you that Stories of Italy may process your personal data without obtainingyour consent when this is needed to perform a legal obligation or when this isnecessary to perform the obligations that have been contractually assumed towardsyou.


As part of our activities and for the purposes specified above, your personal data can beshared with:


Our website is not designed for use by anyone under the age of 16. We do not verify theage of our users. If you have less then 16 years old, please seek the permission of a parent or guardianbefore using our website. If we discover that a child has created an account on ourwebsite, we will immediately delete the account as soon as we discover it; we will notuse the information for any purpose, and we will not disclose the information to thirdparties. However, as parent of such a child, the user understand that s/he is legallyliable for any transactions created by the child.


Your personal data will not be stored or transferred abroad to countries that do notbelong to the European Union, or which do not provide adequate levels of personalprotection. In the event this is necessary to provide you with services, or to enter into a contractwith Stories of Italy to purchase products, we assure you that the transfer of yourpersonal data to countries which do not belong to the European Union or which do notprovide an adequate level of protection shall be performed only prior to the signing ofspecific contracts between Stories of Italy and said parties in accordance with theapplicable law and regulations.


We will retain your personal data only for as long as is necessary for the purposes setout in this privacy policy, in compliance with the storage limitation principle.Where processing is based on consent, your personal data may be stored for longerperiods or until you withdraw your consent.


You always have the right to obtain confirmation from Stories of Italy as to whether ornot personal data concerning you are processed, and, where that is the case, you havethe following data protection rights:


the right to lodge a complaint with a supervisory authority.
You may exercise your rights freely and at any time: